As of February 1, 2014, every new home built in Alberta is protected under warranty. Alberta’s New Home Buyer Protection Act encourages even higher quality standards, making sure your new home stands the test of time.
Homes covered include:
Full list of homes:
If you have any questions or concerns about your new home’s warranty, talk to your builder or warranty provider.
At minimum, your new home’s warranty covers 1 year for labour and materials, 2 years for delivery and distribution systems, 5 years for building envelope protection, and 10 years for major structural components.
1 YRThis takes care of finishes throughout the home, including any defects in flooring, paint or trim.
2 YRSThis primarily covers defects in labour and materials related to heating, plumbing and electrical systems.
5 YRSBuilding envelope means the exterior shell of the home, including the roof and walls. Two additional years of coverage are available.
10 YRSThis covers the key structural components of your home, including its frame and foundation.
1 YearThis takes care of finishes throughout the home, including any defects in flooring, paint or trim.
2 YearsThis primarily covers defects in labour and materials related to heating, plumbing and electrical systems.
5 YearsBuilding envelope means the exterior shell of the home, including the roof and walls. Two additional years of coverage are available.
10 YearsThis covers the key structural components of your home, including its frame and foundation.
In Alberta, there are currently six warranty providers that builders may partner with for your coverage:
Talk to your builder about their warranty provider of choice and click the links above for more about each of them.
Your first role is research. Get to know your potential builder’s record, including years in business and references. Also familiarize yourself with your warranty provider, key warranty dates, and steps to take if you ever need to make a claim.
Once your home is built, you’re responsible for basic maintenance and upkeep, such as cleaning out eavestroughs and changing furnace filters. You’re also responsible for maintaining appropriate grading with any new landscaping work.
Builders are responsible for partnering with a warranty provider, becoming an authorized user of the online home registry, and entering all new construction projects into the registry. They are your primary point of contact during the construction of your home. They are also responsible for making sure the house is built to the standards set out in the Alberta Building Code.
Warranty Providers are responsible for creating policies and responding to claims.
Alberta’s New Home Buyer Protection Act mandates and regulates new home warranties in the province. The Government of Alberta ensures this legislation is complied with, while tracking warranties on new homes. Alberta Municipal Affairs provides tools to municipalities to ensure warranty coverage is in place before new construction permits are issued. Finally, the government enforces penalties against builders, warranty providers and others not complying with the Act—up to $100,000 for first offences and up to $500,000 for subsequent offences.
If you are the owner-builder constructing your own home to live in, you have two options. You can get home warranty coverage for your home or you can apply for an owner-builder authorization, which will allow you to build your home without a warranty. If you sell your house within 10 years, you will need to obtain the remaining warranty coverage for your buyer.
With Alberta’s quality builders, most people will never need to make a warranty claim. However, if you do experience an issue that may lead to a claim, here’s what you should do:
Get to know your warranty dates to ensure coverage is active for the issue you’re experiencing.
You may contact your builder directly to discuss the issue and attempt to resolve it. NOTE: Contacting your builder does not mean you’ve made a claim under your warranty policy.
If you still need to make a claim, contact your warranty provider. Every provider’s process is unique–they will guide you through their specific requirements and procedures.
Alberta’s warranty program includes an easy-to-use online public registry. Builders are required to input warranty information for every new home they build as of February 1, 2014.
If your home has a warranty under the program, you can access warranty information by simply typing in your address. This helps you track key dates and find contact information for your warranty provider.
People shopping for a new home can use the registry to find out if the home has a warranty and how much coverage remains. It is also useful for realtors, lenders, and municipalities.